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Customer Complaint Record

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Customer Complaint Record


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Record No.* Mandatory field
 
Customer Name: * Mandatory field
 
Customer Ref. No.: * Mandatory field
 
Address:* Mandatory field
 
Date:* Mandatory field
 
Concerned Dept./Centre* Mandatory field
 
Division:* Mandatory field
 
Laboratory/Unit: * Mandatory field
 
Received by: * Mandatory field
 
Date:* Mandatory field
 
Summary of Complaint:
 
Initial investigation by:
 
Complaint Classified As:* Mandatory field
 
Action for Minor Complaint:
 
Committee for investigating Major Complaint:
 
Committee Recommendation:
 
Signature of Committee Members:
 
Corrective Action Report No.: ………………………………
 
RSS Correspondence to Client Complaint:
 
Ref. No.* Mandatory field
 
Date Client
 
This record is to be considered in Management Review Meeting No.
 
Quality Officer:
 
Date:
 
Director:
 
Date:
 


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